What are Back Office Solutions?

The Benefits of Using Back Office Solutions

Managing a convenience store or gas station effectively requires powerful technological tools behind the scenes. These tools must execute the various tasks required in the operations. A full, end-to-end solution has software designed to manage inventory, sales, labor, ordering, and other business elements effectively. A trend for modern retail operations is to implement not only virtual, but also cloud-based solutions that give managers complete control over their store. Let’s dig into the elements of effective back office software.

Inventory Management Within Your Back-Office Solution

An effective back office solution includes tools for effectively managing inventory in your store from ordering to purchase.

• Price Book Database: Managing products together with pricing is a time-consuming process. Included in most back office solutions is a database that keeps track of the products you sell and manages their pricing in your system relative to the prices charged by your vendors.
• Automatic Product Ordering: Based on sales levels as well as product tracking, a back of house solution will order the proper products at the proper levels to ensure the customers can find the products they need.
• Electronic Accounting: Tracking pricing and managing products is a time-consuming process, not to mention making sure you pay for them. Keeping track of paper invoicing, tracking pricing differences, and managing shortages are all things can be eliminated by the electronic invoicing possible with back office systems.

Industry Add-Ons to Support Your Cloud-Based Solution

Gas stations and convenience stores are unique operations that offer multiple product lines to shoppers. Industry-specific back-office systems include modules to help automate the management of those product lines.

• Fuel Management: Gas station back office systems include software and equipment to track sales and consumption levels to manage automatic ordering.
• Lottery Management: While profitable, lottery systems are complicated and include many product lines. For this reason convenience store back-office systems often include lottery management modules. This allow retailers to track sales and manage associated revenues and fees.
• Promotion Management: As with automated inventory systems, promotion management systems can help create discount programs, track those programs, and thus help to hone in and refine marketing program materials.

Automation Behind the Scenes Creates Profits

Running convenience stores and gas stations is a complicated operation. It require significant hands-on management from operators. As a result of more processes and tasks providing information and data becoming automated. Back office systems provided by Success Systems allow clients to automate the time-consuming tasks of running the business. They can then focus on providing customers with the best experience and therefore build your business and drive profitability.