CAREERS

Intelligent business management

Open Positions

Success Systems is always seeking the most talented associates in the areas of Customer Service, Sales and Product Development. We offer our employees a comprehensive compensation package that includes medical, dental and 401k savings plans.

If you’d like to initiate a conversation with us, please submit your resume to our HR Department at: hr@success-systems.com.

Inside Sales Representative

Job DescriptionResponsible for developing new leads from existing database and growing existing business clients. The Sales Representative will sell a wide range of backoffice solutions and services. Will be required to generate leads, implement consultative selling solution strategies, generate proposals and manage client relationships. Will handle outbound calls to small and medium sized businesses to prequalify and sell our products and services. Must maintain an understanding of the company’s products and services, our industry and their client’s needs. We are looking for motivated, driven individuals with excellent communication skills. Candidates must be able to work in a team environment as well as be a self-starter. Candidates must be tenacious in the execution of the sales plan and must have the ability to exceed sales goals and performance measurements.

Requirements

  • BS / BA College Degree
  • Candidates should possess strong phone skills, time management skills
  • Excellent communication skills
  • Must be able to work in a team environment as well as be a self-started
  • Need to work in our office located in Norwalk, CT
  • A background in Sales and Marketing or some experience in a related field is a plus
  • Reasonable computer skills

Benefits

  • Salary/ Commisions / Health Benefits/ Dental Program/ 401K Plan

Customer Service Representative

Job DescriptionThe Customer Support Representative is responsible for troubleshooting and resolving all product-specific technical (hardware/software) problems.

  • Will receive and respond to customer inquiries in a timely fashion.
  • Will be required to install and configure Success Systems solutions at customer’s sites.
  • Will create clear and complete work orders for ongoing installation requests from customer accounts.
  • Will Assist with QA testing of new software development.
  • May visit customer sites to troubleshoot system problems.
  • Will provide initial training to new customers or follow-up training to existing customers.
  • Must ensure every customer contact is handled professionally and with excellent customer care.

We are looking for motivated, driven individuals with excellent communication skills. Candidates must be able to work in a team environment as well as be a self-starter.

Requirements

  • Technical ability to troubleshoot PCs, operating systems, protocols, and communications problems
  • Candidates should possess strong phone skills, time management skills
  • Excellent communication skills
  • Need to work in our office located in Norwalk, CT
  • Overnight travel is required
  • Good computer and Windows skills

Benefits

  • Salary / Health Benefits/ Dental Program/ 401K Plan